Help Center

When you request a booking, we check availability with our trusted local operator immediately. Once confirmed, we send you a confirmation message on WhatsApp or email with the exact meeting point and payment details.

We offer free cancellation up to 36 hours before the activity starts. Cancellations made within 36 hours are non-refundable unless the activity is cancelled by the operator due to weather.

Your safety is our top priority. If the operator cancels due to unsafe weather conditions (e.g., strong wind for paragliding), you will receive a full refund or the option to reschedule.

The exact meeting point coordinates and directions will be shared with you on WhatsApp or email after your booking is confirmed. If you requested hotel pickup, we will coordinate the time.

We accept secure credit card payments online, as well as cash on arrival or bank transfers for select experiences, depending on confirmation details.